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IT service management
Results: 2093

#	Item
631	PinkVERIFY™ 2011 ITSM Tool Assessment Criteria Incident Management Purpose: “…[R]estore normal service operation as quickly as possible and minimize the adverse impact on business operations, thus ensuring that agr Add to Reading List Source URL: www.pinkelephant.com Language: English - Date: 2014-10-08 21:00:20 Computing Incident management Information Technology Infrastructure Library IT service management Change management Service desk Problem management Configuration management database Screenshot Information technology management Project management Information technology
632	The Pathway of Black CIO’s: Retention and Regretted Loss Analysis of African Americans in Information Technology RESEARCH OVERVIEW AND METHODOLOGY RESEARCH PURPOSE The primary purpose of the research is to identify the Add to Reading List Source URL: www.itsmfonline.org Language: English - Date: 2014-02-04 12:02:13 Social philosophy Politics Leadership Diversity Management Information technology management IT Service Management Forum
633	WHITE PAPER Think you have clean data in your CMDB? Think again! Research Highlights FIVE Data Problems in Every CMDB. A Configuration Management Database (CMDB) is only as good as the data inside it. Unfortunately, mos Add to Reading List Source URL: www.bdna.com Language: English - Date: 2013-08-15 14:40:24 Project management Information technology Data quality Information Technology Infrastructure Library Market data Data as a service Database Visual CMDB Information technology management Configuration management Configuration management database
634	PinkVERIFY™ 2011 ITSM Tool Assessment Criteria IT Service Continuity Management Purpose: “…[S]upport the overall business continuity management (BCM) process by ensuring that, by managing the risks that could serio Add to Reading List Source URL: www.pinkelephant.com Language: English - Date: 2014-10-08 21:00:22 Management IT service management Information Technology Infrastructure Library Configuration management database Incident management Business continuity Screenshot Information technology management Computing Project management
635	Customer Support Technician We pride ourselves on the level of support we provide which greatly exceeds our competitors. We feel that customer support is extremely important and are willing to invest in someone with the Add to Reading List Source URL: smasolutions.it Language: English - Date: 2015-03-02 15:02:33 Technology Information technology management Groupware Outsourcing Technical support Customer service Customer support Service quality Customer experience management Help desk Business
636	PinkVERIFY™ 2011 ITSM Tool Assessment Criteria Service Catalog Management Purpose: “…[P]rovide and maintain a single source of consistent information on all operational services and those being prepared to be run o Add to Reading List Source URL: www.pinkelephant.com Language: English - Date: 2014-10-08 21:00:29 Information Technology Infrastructure Library IT service management SCM Service desk Configuration management database Information technology management Project management Information technology
637	PinkVERIFY™ 2011 ITSM Tool Assessment Criteria Request Fulfillment Purpose: “…[R]esponsible for managing the lifecycle of all service requests from the users.” (SO[removed]Activities: Receive request, log and va Add to Reading List Source URL: www.pinkelephant.com Language: English - Date: 2014-10-08 21:00:27 IT service management Service desk Screenshot Incident management Electron nuclear double resonance Technology Information technology management Computing Information Technology Infrastructure Library
638	PinkVERIFY™ 2011 ITSM Tool Assessment Criteria Capacity Management Purpose: “… [E]nsure that the capacity of IT services and the IT infrastructure meets the agreed capacityand performance-related requirements in a Add to Reading List Source URL: www.pinkelephant.com Language: English - Date: 2014-10-08 21:00:17 Information Technology Infrastructure Library IT service management Computer security Screenshot Configuration management database Information technology management Computing Security
639	PinkVERIFY™ 2011 ITSM Tool Assessment Criteria Knowledge Management Purpose: “…[S]hare perspectives, ideas, experience and information; to ensure that these are available in the right place at the right time to ena Add to Reading List Source URL: www.pinkelephant.com Language: English - Date: 2014-10-08 21:00:24 Project management Information Technology Infrastructure Library IT service management Change management Configuration management database Screenshot Knowledge management Information technology management Information technology Computing
640	MANAGED SERVICES MANAGED SERVICES WE LIVE AND BREATHE INFRASTRUCTURE SO YOU DON’T HAVE TO. IT’S OUR PASSION. IT’S OUR LIFE’S WORK. We lean on ServerCentral’s sales and network engineers for everything. We con Add to Reading List Source URL: cdn.servercentral.com Language: English - Date: 2015-02-06 14:20:32 Computer network security Network management Load balancing Routing Denial-of-service attack Server Data center Computing Concurrent computing System software

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